GET ONCALL AIR WARRANTY+
A game-changing Extended Labor Warranty! One SKU covering all system types and brands, all managed in OnCall Air.
A game-changing Extended Labor Warranty! One SKU covering all system types and brands, all managed in OnCall Air.
OnCall Air is HVAC sales software that helps contractors create interactive proposals, present financing options, track customer engagement, and close more jobs. It combines proposal creation, distributor integrations, live pricing, financing tools, automated follow-up, and reporting in one platform built specifically for HVAC contractors.
Unlike generic proposal software, OnCall Air was designed around the real HVAC sales process. Every feature exists to help contractors quote faster, sell more effectively, and increase average ticket size.
OnCall Air is built for HVAC contractors of all sizes, from owner-operators to multi-location enterprises. The platform helps contractors streamline proposal creation, improve sales consistency, and increase close rates.
OnCall Air is commonly used by:
If your business sells HVAC equipment, repairs, maintenance agreements, or related home services, OnCall Air is designed for you.
A typical onboarding process takes approximately three weeks and includes guided implementation sessions with the Customer Success team.
For contractors purchasing equipment through participating Watsco distributors, setup can be significantly faster because pricing, inventory, product information, and media assets can be automatically connected to the account.
Self-guided onboarding is also available for teams that prefer to move at their own pace.
OnCall Air uses usage-based pricing, so you only pay for the proposal volume your business actually generates each month.
Pricing is based on the number of proposals you send each month, and your monthly cost automatically adjusts with your usage. All plans include unlimited users, so you can add salespeople, managers, and office staff without increasing your subscription cost. Additionally, quotes under $1,000 do not count toward your monthly usage.
OnCall Air is offered as a monthly subscription with no annual contract required. For the latest plan information, visit the OnCall Air pricing page.
OnCall Air helps HVAC contractors increase close rates by making proposals easier for homeowners to understand, compare, and approve. The platform combines digital proposals, financing options, customer engagement tracking, and automated follow-up tools in a single sales workflow.
Key features that help improve close rates include:
Instead of guessing when to follow up, contractors can see exactly when a customer is engaged and respond at the right time.
Yes. OnCall Air is designed to help HVAC contractors increase average ticket size by presenting upgrade options, accessories, financing, and premium equipment in a clear, professional, and interactive format through:
When homeowners understand the value of available options, they are more likely to choose higher-value solutions.
Yes. OnCall Air includes real-time proposal tracking that allows contractors to monitor customer engagement after a proposal is sent.
You can view:
This visibility helps contractors prioritize follow-up efforts and have more informed sales conversations.
Yes. OnCall Air allows contractors to include accessories, indoor air quality products, warranties, smart thermostats, and other upgrades directly within proposals.
With OnCall Air’s Autopilot feature, contractors can create rule-based automations that automatically include or recommend accessories based on factors such as system type or brand. This helps ensure the right products and services are presented on every quote without additional manual work.
Yes. OnCall Air can be used for a wide range of residential and commercial service offerings in addition to HVAC equipment replacement.
Contractors commonly use the FlexJob feature for:
This allows businesses to manage multiple revenue streams through a single proposal platform.
OnCall Air integrates with major Watsco distributors to provide contractors with real-time pricing, inventory availability, AHRI data, and product information.
Connected distributors include:
These integrations help contractors create proposals using accurate equipment information without manual data entry.
Connected distributor integrations help HVAC contractors create more accurate and efficient proposals by automatically syncing important product information.
Benefits include:
By eliminating manual updates, contractors can spend less time building proposals and more time selling.
Yes. OnCall Air can be used with equipment from any manufacturer or distributor.
Contractors using non-connected distributors can manually upload equipment information and still access core platform features including:
A bulk upload toolkit is available to simplify equipment management.
Yes. Financing options can be presented directly inside OnCall Air proposals, allowing homeowners to view estimated monthly payments while reviewing equipment options.
With Finance+, customers can:
Displaying financing during the buying process can help reduce payment concerns and support faster decision-making.
Financing can help increase HVAC close rates by making system replacements more affordable for homeowners. Many customers evaluate projects based on monthly payments rather than total installation cost.
By displaying financing options directly within the proposal, OnCall Air helps contractors introduce affordability earlier in the sales conversation and reduce purchase hesitation.
Yes. OnCall Air integrates with ServiceTitan and complements its field service management capabilities.
Many contractors use ServiceTitan to manage scheduling, dispatching, invoicing, and operations while using OnCall Air to improve proposal creation, financing presentation, and sales performance.
Together, the platforms create a connected operational and sales workflow.
Yes. OnCall Air integrates directly with Housecall Pro, allowing HVAC contractors to create proposals from Housecall Pro and automatically sync customer and job information between both platforms.
The integration helps eliminate duplicate data entry and creates a seamless workflow between operations and sales.
With the Housecall Pro integration, contractors can:
Many contractors use Housecall Pro to manage scheduling, dispatching, invoicing, payments, and customer records, while using OnCall Air to create professional HVAC proposals, present financing options, and increase close rates.
The result is a connected workflow that reduces administrative work, improves data accuracy, and helps contractors move from lead to sold job more efficiently.
OnCall Air Warranty+ is an extended labor warranty program that allows HVAC contractors to offer 5-year and 10-year labor coverage for all HVAC brands and system types using a single SKU.
Built directly into OnCall Air, Warranty+ simplifies warranty sales, registration, and administration by eliminating the need to manage separate warranty products for different manufacturers or equipment categories. Contractors can present labor warranty protection directly inside proposals, creating additional revenue opportunities while providing homeowners with long-term peace of mind.
OnCall Air Data+ is a sales analytics and reporting add-on that turns your HVAC proposal and sales activity into clear, actionable insights so you can understand what’s driving revenue, close rates, and lost opportunities.
Instead of guessing performance, Data+ shows exactly what’s working across your sales team and proposals.
Data+ includes:
Data+ Advanced adds:
Sales Coach (included with Data+ Advanced) provides:
Data+ is available as a $49/month single-user license or a $99/month company-wide license, and can be self-activated directly inside OnCall Air.
OnCall Air provides onboarding assistance, training, and ongoing customer support to help contractors successfully implement and use the platform.
Support includes:
The goal is to help contractors get value from the platform as quickly as possible.
Yes. OnCall Air includes security controls designed to protect customer information, pricing data, and business records.
Security features include:
These tools help businesses manage access while maintaining visibility into platform activity.