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OnCall Air - A Proven Sales Platform Powering $6.3B in HVAC Sales

OnCall Air: A Proven Sales Platform Powering $6.3B in HVAC Sales

The HVAC sales software landscape has expanded rapidly. Contractors today have more digital tools available than ever before—but in a crowded market, proven results matter.

For over 10 years, OnCall Air®  has helped HVAC contractors modernize their sales process and scale their businesses. During that time, the platform has powered billions in contractor revenue, supported hundreds of thousands of installations, and helped teams across the country close more jobs with confidence.

Contractors using OnCall Air aren’t just adopting software—they’re improving how they present solutions, how homeowners evaluate options, and how sales teams perform.

The results are consistent: higher close rates, larger tickets, faster decisions, and stronger margins. Below is a look at the data behind those outcomes—and the capabilities that make them possible.


 

$6.3B in Contractor Sales Powered by OnCall Air

(Including $1.7B in trailing twelve-month sales)

Over the past decade, contractors using OnCall Air have generated more than $6.3 billion in revenue through the platform.

That scale isn’t just about digital proposals—it’s about consistency and control in how jobs are sold.

For owners and operators, the key questions are:

  • How are jobs being priced?
  • What margins are being sold?
  • Are systems configured correctly?
  • Are consultants representing the brand consistently?

OnCall Air provides the infrastructure to answer those questions while still enabling consultants to adapt to each homeowner’s needs.


Built for the Complexity of Real HVAC Sales

Selling HVAC equipment in a home is far more complex than generating a simple quote.

A consultant must evaluate the home, build valid equipment combinations, present multiple system options, explain efficiency differences, offer financing, and price everything correctly—while protecting margin for the business. OnCall Air was designed specifically for this complexity.

 

Core Sales Capabilities

• Powerful proposal builder for equipment, upgrades, and accessories
• Side-by-side repair vs. replacement comparisons
• Automatic AHRI match data for valid system combinations
• Dynamic pricing engine that allows discounts and rebates while protecting margin
• Easy management of equipment with the bundle manager and tagging
• Professional branded proposals for in-home presentations

These tools help contractors maintain consistency in how jobs are sold while giving consultants the flexibility they need in real homeowner conversations.


Measurable Sales Performance Improvements

 

Measurable Sales Performance Improvements

Platform Impact Since Inception

• $6.3B in contractor sales powered by OnCall Air ($1.7B in sales in the trailing 12 months)
• 1.1 million HVAC systems sold through the platform (225,000 systems sold in 2025 alone)
• 600,000 HVAC jobs closed using OnCall Air

This scale reflects more than digital quoting—it reflects consistent sales processes that help contractors present solutions clearly and close jobs with confidence.

 

Consistent improvements across key sales metrics

Performance Improvements in 2025 (vs 2024)

18% increase in quotes presented
14% increase in jobs closed
17% higher average ticket when financing is presented

These improvements stem from a more structured sales process that helps homeowners understand system options, pricing, and financing clearly.

When homeowners have better information and clearer comparisons, they tend to make decisions faster—and choose higher-value solutions.


2× More High-Efficiency Systems Sold

Structured system presentations have a major impact on how homeowners evaluate upgrades.

Key capabilities include:

  • Tiered Good–Better–Best system presentations with built-in energy efficiency education and comparison
  • Energy Tag showing estimated lifetime energy savings and environmental benefits of any high-efficiency system

Contractors Using OnCall Air Sell More High-Efficiency Equipment

When homeowners clearly understand the comfort and energy-saving benefits, they are more likely to choose an upgrade.

 

250% Higher Attachment Rate for Recommended Add-Ons with OnCall Air

 

25% higher attachment rates for recommended accessories

Instead of presenting upgrades as afterthoughts, OnCall Air integrates them directly into proposals with clear explanations and visual comparisons.

Key capabilities include:

  • Interactive, one-click accessory inclusion within proposals
  • Autopilot accessory recommendations automatically suggests add-ons an based on the proposed equipment

This creates a consistent, repeatable process for sales teams, ensuring nothing is missed.


17% increase in average ticket size when financing is presented

Financing plays a critical role in HVAC purchasing decisions. Homeowners often evaluate systems based on monthly affordability rather than total cost, and when financing options are presented clearly, they are more likely to choose higher-value equipment.

OnCall Air integrates financing directly into the proposal experience, allowing consultants to present system options alongside monthly payment scenarios.

 

Capabilities include:

  • Up to 5 financing plans within each proposal option
  • Side-by-side monthly payment comparisons
  • Integrated financing application workflows
  • Simple homeowner approval processes

By integrating clear, flexible financing options directly into proposals, OnCall Air empowers homeowners to invest in higher-value systems


OnCall Air Data Insights That Drive Smarter Business Decisions

 

Data Insights That Drive Smarter Business Decisions

OnCall Air also gives owners and managers visibility into how jobs are being sold.

With OnCall Air Data+, contractors can turn everyday sales activity into clear, actionable insights using filters, dashboards, and one-click reports.

Teams can analyze:

• product and system performance
• financing and promotion effectiveness
• proposal activity and close rates
• lost quotes and missed opportunities

Managers also gain visibility into consultant performance and sales progress, making it easier to coach teams and maintain consistency across the organization. The result is better insight into what’s driving revenue—and better decisions for future growth.


The Bottom Line

With over a decade of real-world contractor performance, OnCall Air is a proven platform for modernizing HVAC sales and scaling businesses.

By combining structured proposals, system intelligence, integrated financing, and sales analytics, contractors can close more jobs, increase ticket size, and maintain stronger margins.

The numbers tell the story—but the real impact is stronger businesses, confident sales teams, and happier homeowners.

 

*Since Inception: Represents the cumulative period from October 1, 2016, through the end of the third quarter, September 30, 2025.​

**Year to Date (YTD): Represents the period from January 1, 2025, through the end of the third quarter, September 30, 2025.

OnCall Air HVAC Sales Platform

OnCall Air is a sales platform built to drive sales and streamline workflows, giving HVAC contractors a competitive edge with features they won’t find anywhere else - including live inventory and real-time pricing from select distributors, AHRI matchups, auto-embedded product info and brochures, and a dynamic pricing engine and powerful proposal builder.

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